How do I find my role at Call 4 Health?

We want you to find the most suitable role for your expertise and background. Explore our website and read more about our departments, culture and people, to see which area of the business is right for you.

What can I expect from the application process?

To progress your application, we will ask you to provide us with information to get better acquainted with your background and expertise. You may be asked specific questions that are relevant to the role you are applying for to ensure it’s right for you.

What is the best way to fill in my application form?

You can search for opportunities, access and complete application forms through this careers website.

How can I follow the status of my application?

Once you have submitted your application, our dedicated recruitment team will be in touch as soon as possible.

Do you provide feedback on unsuccessful applications?

We value all candidates whether they are successful or not, and we are committed to providing feedback to all applicants. If you are unsuccessful; we still want to give you a sense of how we rate your skills and may even encourage you to apply for future roles.

Will you let me know when a job has been filled?

If you haven’t heard from us in two months about an application, we likely proceeded with other candidates for that particular role. However, our recruiters might reach out if we find a different potential match for your skills, interests, and experience.

Can I apply for multiple jobs?

Yes, you can apply for more than one role at once, though we recommend narrowing your choices down to a few jobs that truly match your skills, experience, and interests. We’ll review your resume/CV—and transcript for interns and new graduates—to determine the best fit.

How many jobs can I apply for?

You can apply to three jobs within a rolling 30 day window. This limit gives our hard-working staffing team more time to focus on your application and helps you focus on the jobs that are the best match for your talents.

What are the application deadlines?

Our job descriptions will include any application deadlines. For most of our openings, we accept applications on a rolling basis, and we encourage you to apply sooner rather than later.

I interviewed/applied last year and wasn’t selected. May I reapply?

For operation roles, we ask that you wait 90 days—to gain additional experience—before reapplying.

Will recruiters be coming to my university?

We host outreach events at hundreds of universities all over the world to spread the word about our internships and opportunities for recent graduates. Check with your university’s careers center to see if a Call 4 Health representative will be visiting your campus. And though we can’t visit every school, you can find and apply for all of our open roles on our website.

Once I submit my information, who can see it?

Great question! Once you submit your information, your profile will be visible to HR/recruiting personnel of the member firms in the location you apply to when you make your selections on the application page of the candidate profile form.

What is the dress code at interview?

We recommend a smart-casual dress code for interviews.

Will you support my application for a work visa?

Call 4 Health are committed to finding the best talent and hiring the most suitable people for our roles. As a result, we may consider supporting your application for a work visa, where the legal context permits.

About Us

At Call 4 Health, we redefine healthcare communication by providing innovative, compassionate, and efficient solutions that bridge the gap between patients and providers. Since our inception, we have been committed to enhancing patient experiences and helping healthcare organizations thrive through tailored call center and communication services.

Built on Relationships

Our Core Philosophy

At Call 4 Health, relationships are at the heart of everything we do. We believe that trust, compassion, and professionalism form the foundation of exceptional healthcare communication. By fostering meaningful connections between patients and providers, we empower organizations to deliver care that goes beyond expectations.

Our Commitment

We are more than just a call center. We are a partner invested in the success of your practice, dedicated to ensuring every interaction reflects your organization’s values. Whether it’s an urgent after-hours call, an appointment inquiry, or a follow-up, we prioritize every patient’s experience.

Dentistry 60%

Dermatology 75%

Cardiology 80%

Gynecological 50%

Healthcare 95%

Oncology 70%

Partners and Associations

Our Story
A Legacy of Excellence

Call 4 Health’s journey began over two decades ago, born out of a deeply personal experience. Joe Pores, our Founder and CEO, faced firsthand the challenges of navigating after-hours healthcare communication when he became a caregiver for his terminally ill mother. Reflecting on his experience, he shared:

Founded with compassion and a mission to improve patient-provider communication, Call 4 Health began as an after-hours answering service and has since evolved into a top-rated, comprehensive communications BPO for healthcare facilities nationwide.

I became a caregiver for my mother when she was diagnosed

with terminal cancer and I experienced terrible response and service when trying to reach the healthcare professionals after-hours. After her passing, we started the company to make sure other patients and their family members would not have the same negative experience as I did.

A Journey of Growth and Innovation

Over the years, Call 4 Health has grown to offer an expansive suite of healthcare communication solutions. Guided by a patient-centric approach, we have transformed how healthcare providers connect with their patients.

1997

Founded with a commitment to revolutionizing after-hours patient care.

2005

Introduced nurse triage and outbound programs to improve care coordination.

2010

Integrated advanced technology to deliver seamless call center services.

2020

Expanded our services to support telemedicine and virtual healthcare solutions.

Present

Trusted by thousands of healthcare facilities nationwide for comprehensive, HIPAA-compliant communication services.

Through innovation and empathy, Call 4 Health continues to set the standard for healthcare communication, ensuring that no patient or family member feels unheard or unsupported.

Awards and Recognition

Over the years, Call 4 Health has been recognized as a leader in healthcare communication solutions. Our dedication to innovation, service excellence, and patient satisfaction has earned us numerous accolades, including:

Industry Leadership Awards

Recognized for pioneering advancements in healthcare call center services.

We are proud to be a trusted name in the healthcare industry, setting benchmarks for quality, innovation, and reliability.

Data Security & HIPAA Compliance A Commitment You Can Trust

At Call 4 Health, safeguarding sensitive patient information is at the core of our operations. We understand the critical importance of data security and compliance in healthcare, and we’ve implemented industry-leading measures to ensure your patients’ data remains protected.

Comprehensive Security Framework

24/7 Managed Security Monitoring

Through our partnership with Arete, we leverage SentinelOne’s advanced endpoint detection and response (EDR/XDR) solutions, combined with a dedicated 24/7 Security Operations Center (SOC). This proactive monitoring ensures threats are detected and mitigated before they can impact our systems.

Enhanced Authentication Standards

We have implemented Okta for multi-factor authentication (MFA) and single sign-on (SSO) across our systems, with all user access requiring VPN with adaptive MFA. This robust authentication process minimizes vulnerabilities and ensures only authorized personnel can access sensitive information.

Routine Penetration Testing

Third-party penetration testing and vulnerability assessments are conducted regularly to identify and address any potential risks across our infrastructure.

Commitment to Compliance

Call 4 Health adheres to the highest standards of regulatory compliance, including HIPAA and SOC 2 frameworks.

SOC 2 Certification

We hold a current and active SOC II/HIPAA certification.

Ongoing Staff Training

All employees participate in regular cybersecurity and HIPAA compliance training, equipping them to recognize and counter advanced threats like phishing scams.

Your Security is Our Priority

With continuous improvements to our IT, security, and compliance policies aligned to SOC 2 and HIPAA frameworks, Call 4 Health remains steadfast in its dedication to protecting patient data and supporting our healthcare partners.

When you partner with us, you gain a trusted ally in ensuring secure, compliant, and reliable patient access services.

Client Testimonials

Our clients are at the core of our success. Their feedback inspires us to continually raise the bar for service excellence. Here’s what some of our partners have to say:

The best call center for your practice. Call 4 Health is truly a compassionate call center.

Call 4 Health is simply amazing. Thank you for all that you do.

Thanks to Call 4 Health, we’ve significantly improved operational efficiency. Their expertise in bridging the gap between providers and patients has enhanced satisfaction across the board.

Their cutting-edge communication solutions have empowered us to focus on delivering exceptional care while they seamlessly handle patient interactions. Truly a game-changer for our practice

Meet Our Leader

Joe Pores, Founder, and CEO, Call 4 Health

“I became a caregiver for my mother when she was diagnosed with terminal cancer and I experienced terrible response and service when trying to reach the healthcare professionals after-hours. After her passing, we started the company to make sure other patients and their family members would not have the same negative experience as I did.”

Founded after a heart-wrenching incident, Call 4 Health has gone from only offering after-hours answering services to being a complete communications BPO for healthcare facilities throughout the country over the last 20 years.”

Join the Call 4 Health Family

At Call 4 Health, we are more than a service provider—we are a partner in your success. Let us help you transform your practice with innovative, compassionate, and reliable communication solutions.

Contact Us Today

To Learn How Call 4 Health can elevate your patient experience and optimize your operations. Together, we can create a healthier, more connected future.

About Us