Handling workplace injuries effectively helps an organization comply with occupational health and safety guidelines. A triage nurse assesses patients at the workplace and determines their level of care based on the severity of the injury. Here are reasons why more organizations are hiring nurse triage.
Access to Medical Expertise
Whenever an accident occurs at the workplace, and there is no nurse or doctor on site, non-medical professionals have to assess the injury. This scenario can lead to death or worsen the injuries if the patients do not receive professional care on time.
Nurse triage call service prevents such a situation by ensuring that employees can access expert advice from trained professionals 24/7. The nurses also provide after-care guidance to make the healing process easier for the patient. This expertise also provides comfort and clarity.
Ensures Administration of Appropriate Treatment
Our experienced triage nurses at Call 4 Health know how to assess occupational injuries. They ask the right questions to determine the level of care the injured patients need. The nurse can also decide which cases require immediate medical attention or a trip to the emergency room.
Helps to Achieve a Healthier and More Productive Workforce
Nurse triage services ensure that a nurse attends to injured workers and offers immediate care. This allows injured people to return to work faster, reducing absenteeism in the organization.
It also improves their recovery time and enables them to focus on their workload. This service gives employees a clear way to report injuries more efficiently, which boosts their productivity and satisfaction.
Reduces the Number of Legal Claims
Because hiring nurse triage call answering services enables an organization to make sure injured employees receive appropriate and prompt medical attention and provide treatment recommendations, it allows the organizations to reduce the likelihood of legal claims.
Nurse triage call service makes it simpler to collect and file relevant information about workplace injuries. This includes the injury details, the employee’s medical history, and the parties involved.
The organization can use this information to streamline the workers’ compensation process and determine the proper benefit for the injured employee. This convenient process protects the firm from legal issues and potential litigation.
Improves injured Employees’ Confidence
Suffering injuries causes a high level of anxiety and uncertainty for employees and organizations. For example, you may not know the severity of the injury, recovery time, and how it will affect your work and daily routine.
Triage nursing can reduce this uncertainty by answering the injured employees’ questions. Receiving guidance throughout the treatment process and knowing that there is an available resource in case of any injury-related issue instills confidence. It also gives workers a sense that the company is concerned for their well-being.
Prevents Unnecessary Hospital Visits
Many organizations today are hiring triage nurses to regulate healthcare costs. Medical professionals use their skills and discernment to determine the minor injuries that employees can handle at home and the serious injuries that warrant a visit to the doctor’s office or emergency room. Conducting the initial assessments accurately prevents congestion at the medical institutions. This saves time for the employee and money for the employer.
Triage nursing benefits employees, organizations, and medical practitioners. It ensures that injured workers receive high-quality care immediately after an occupational accident. Contact Call 4 Health for reliable nurse triage services.
Founded after a personal, heart-wrenching incident more than 20 years ago, Call 4 Health has gone from solely offering after-hours answering services to being a top-rated, complete communications BPO for healthcare facilities throughout the country.
